They always jump in and quickly find answers in any and all questions we have.
We are very pleased to have Thomas Insurance group take care of our Medicare Supplements. We have had such wonderful experiences with this agency. Hope they will always be able to provide our needs. Thank you Thomas Insurance group for all you do for us!!!!!
Your agent was helpful in selecting and enrolling a supplemental plan. However, my premium was supposed to be a direct withdrawal from my checking account. I then received a payment coupon book for the premium, which I thought was odd. Then I called the Thomas Insurance agent to inquire about it, and was told the direct withdrawal was in the system and that the supplement company sent coupon books to all clients. I accepted that explanation, and shortly thereafter received an email saying I would be past due on January 2, 2026. I again called the Thomas Agent and was told I was the direct withdrawal was in the system. In my opinion that was the extent of the explanation and help. I then called the customer service of the Supplement company and was told my direct withdrawal was not in their system. We then proceeded to correct the situation. I am not sure where the breakdown occurred, but was happy to intervene on my own behalf.
Kelli Lambert was extremely helpful every step of the way for getting a Medicare supplement for my husband & myself. She emailed me the plans available in my area prior to our phone appointment. She answered all my questions. She made the entire process extremely easy. The whole experience couldn't have been any better! Thanks so much Kelli!!
Tabatha and the lady at the front desk were very helpful in getting my BC and BS supplement premium straightened out. Great service.
Becky helped me navigate the health care insurance options and patiently answered all my questions. I trust her to point me to the best options for me and then made my decision. Easy! Thank you, Becky!
Very happy with company. They r very well versed with all the different insurance. They r very helpful and reliable. I will refer them always.
I was in need of a Medicare Supplement Plan & I used Google AI and that’s how I found Tig Insurance Group. Caitlyn was extremely helpful & knowledgeable about the different options. She helped me choose a very affordable plan! I’m very happy!! I will definitely use Tig Insurance in the future!!
Always very helpful and knowledgeable about the products. Call in a timely manner if changes need to be made. Very respectful to me as a client. Would recommend to others.
We have gotten excellent support and information from the TIG Thomas Insurance Group for all of our insurance needs
These folks are the best. They helped me maneuver my way through Medicare when I became eligible. They are a Godsend. Mist informative people as it relates to Medicare and choosing a plan. I’m forever in their debt.
Over the last several years as navigation of the Medicare and management of individual drug plans has become more difficult. Charley and his staff at TIG have been invaluable. They have given us excellent guidance and saved me thousands of dollars. Thank you TIG! Martin.